Shipping policy

At Silvora Jewellers By GRA Moissanite, we are committed to delivering your jewellery safely and securely across India.

1. Order Processing
All orders are processed within 2–5 business days after successful payment confirmation. Customized jewellery orders may require additional processing time.

2. Shipping Timeline
Domestic orders are generally delivered within 3–7 business days depending on the delivery location.

3. Shipping Charges
We offer secure shipping across India. Shipping charges, if applicable, will be calculated at checkout.

4. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.

5. Packaging
All jewellery products are carefully packed in secure and protective packaging to ensure safe delivery.

6. Delayed Deliveries
Delivery timelines may occasionally be affected due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

7. Incorrect Address
Customers are requested to provide accurate shipping details. We are not responsible for delays or losses caused by incorrect addresses.

8. Damaged Package
If your package arrives damaged, please contact us within 24 hours of delivery with clear photos of the package and product.

For any shipping-related queries, contact us:

📞 +91 7827449564
📧 gramoissanite2024@gmail.com

Silvora Jewellers By GRA Moissanite
18/4 Azad Nagar, Kishan Ganj, Delhi – 110007